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Kathy
Sisk Enterprises Inc. Tele-Success™ Products and Information Services
"When Your Success Is On The Line...Train With The
Best!"
"12 Steps to Successful
Customer Service"
This dynamic training concept is designed to establish and build relationships
when handling inbound calls and customer servicing. Whether you are handling
inquiries, catalogue orders, customer servicing, taking calls from direct
television response, infomercials or direct mail, handling credit card
collections or providing technical support, this 12 step platform will make it
easier for you to get through the process. No other training program gives
you a step-by- step method for handling inbound activities or customer
servicing.
You
will learn what to say, when to say it, and how to say it, giving you greater
confidence and control over your callers. You will also learn proper voice inflection, words that create interest, and words that are negative or
irritating to your customer. This training program gives you and your staff
everything you need to know to better service your existing customers so
that you can turn inquiries into truly satisfied customers.
Only $79.95 ea.
"12 Steps to Successful Telemarketing
For
the Telemarketing and Inside Sales Professional
This powerful training concept is designed to
establish and build relationships when prospecting. Whether you are cold
calling, reviving lost accounts, or up-selling your existing customer base, this
12 Step platform will make it easier for you to get through the process.
No other training program gives you a step-by-step method when making
outbound calls. You will learn what to say, when to say it, and how to say it,
giving you greater confidence and control over your presentation. You will
also learn proper voice inflection, words that create interest, and words
that are negative or irritating to your prospect. This training program
gives you everything you need to know when teaching you and your staff how
to conduct a market research, generate quality appointments, and effectively
sell your products and services.
Only $89.95 ea.
"Successful
Telemarketing Training Manuals Package"
This
explosive package gives you the edge in three of today's most demanding
telemarketing arenas. We have combined the Telemarketing
Training Manual, Customer Service Manual, and Script Book for both
inbound and outbound applications in this package. We are confident that once
you have applied these programs to your current Inbound and Outbound
campaigns you will notice a dramatic increase in your service agents confidence,
closing ratios, and increased bottom line. Order your Training package today!
Only $199.00
pkg.
We
accept Checks, Money Order, Visa, MasterCard, and American Express
Make
checks payable to:
12 Step Productions
P.O. Box 1754
Clovis, CA. 93613
12
Step Productions is the product fulfillment division of Kathy Sisk Enterprises
Inc.
Contact us at: 1-800-477-1278/559-323-1472
E-Mail us at: products@kathysiskenterprises.com
Thank You for Your Order
We Appreciate Your Business!
